Last updated: August 10th 2019
Also, please note that Altitude is not affiliated with Mojang and is run independently by the server owner. Any questions or concerns should be directed to our support team at alttd.com/contact.
Our Minecraft server is governed under the Minecraft EULA (End User License Agreement). The Minecraft EULA states that everyone who accesses our server must have fair and reasonable access to all parts of the game and server. Hacking, duping, or using modifications to have an advantage over other players is not allowed and will result in termination of access to the server. Vanilla exploits that all users are capable of using with a vanilla copy of the game are generally allowed, but can be restricted or prohibited at our discretion. By joining our Minecraft server you have agreed to the Minecraft EULA and to our server rules. You should read the Minecraft EULA before joining any Minecraft server at account.mojang.com/documents/minecraft_eula.
Any actions that are interpreted to have negative intentions towards another person using our services, or towards the services themselves, could result in termination of access to our services. Final interpretation of actions performed by any person using our services, and choice of correction for said actions, is at the discretion of our staff. This decision can only be overridden by any member of the staffing team here on Altitude.
All of the services we offer are intended for a mature audience. We do not guarantee that the content found on any of our services will be appropriate for younger audiences. That said, we want to highlight the term "mature". We believe that part of maturity is knowing what is appropriate, and what isn't, for each individual circumstance. For example, you will not find any set rules on profanity for any of our services. We reserve the right to determine, at our discretion, what is appropriate and what is not in every circumstance. Furthermore, we reserve the right to determine appropriate correction of inappropriate actions by anyone using our services.
We want to provide a server that is appropriate for all ages, while still keeping a mature feel that is welcoming to an older audience. Please help us maintain this balance. We are a place for everyone to come together, and many parents would like a safe environment for their children to play as well. Thank you.
Intellectual Property Rights
By posting or creating content of any form on any of our services you grant us a license to modify, commercialize, or delete your content at our discretion. We may commercialize your content by using the content in any form of advertising that we do. We will NEVER sell your content or the rights to your content, only use it to promote Altitude. Also, please keep our services clean by only creating appropriate content. We may remove any content you create if we determine it to be inappropriate!
Second, you can request a copy of your content by contacting us. Only the author of the content will be allowed to request a copy. We will always provide a copy of your content as long as we still have the ability to do so (that is, if is still exists!). We may retain a copy of anything you create, even if you delete it (often in the backups of our Minecraft server), so be careful what you create!
Finally, if you believe your intellectual property rights have been infringed upon you may contact us at alttd.com/contact. Please note that this only applies for content that was originally created outside of our services.
Donations and Purchases
Please note that in-game items, ranks, and other stuff received from donating (collectively referred to as "perks") are subject to change as our services change. Our server is constantly changing with features being added and removed, and the perks donors receive may change with it. We make no guarantee that the perks you receive today will always be available.
Any package, rank, or other perk that is defined as "lifetime" is intended to last the lifetime of the service they apply to, not the lifetime of the receiver of the perks. Lifetime perks may be terminated if they are abused, please see "Termination of Perks".
Additionally, abuse of any of your perks will result in termination of some or all of your perks. "Abuse" of a perk includes using the perk to harm our services or individuals using our services (such as taunting a player about how you have a special perk and they don't), or finding a way to exploit the perk and use it in a manner that was not intended (such as changing your nickname to impersonate other players).
We will not transfer the perks you've received from donating to another account. Please do not attempt to give away your perks, or sell them. If you wish to give someone a perk as a gift you use the "Gift This Package" option when you add an item to your cart in the store. We will make an exception of this rule for users who have their Minecraft accounts hacked, stolen, or lost. If you are using a new Minecraft account and need perks transferred please contact us at alttd.com/contact.
We do not refund Paypal transactions! On October 11th 2019, Paypal changed their policy so that sellers do not get refunded the transaction fees if they issue a refund (https://www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full). For this reason, we do not offer refunds on Paypal transactions. We strongly encourage users to use Stripe at checkout instead of Paypal!
For Stripe transactions only: temporary packages, perks or other including but not limited to the McMMO boosters, are non-refundable. Packages, perks, or other that do not expire can be refunded up to 14 days from the day of purchase. Lifetime Ranks can be refunded within 90 days of purchase if the perks of the purchased rank change after your purchase date. After this time period we will not refund any perks, packages, or other purchased.
Any donations made through Patreon are non-refundable. You can cancel your Patreon donation at any time. You will continue to have access to your perks until the next billing date.
Termination and Limitation
We may terminate or suspend any user's access to one or all of our services immediately, without prior notice or liability, for any reason. This includes failure to follow these Terms! A termination of access will prohibit you from accessing one or all of our services. Termination of access on our Minecraft Server (a server ban) can be appealed by submitting a form here. Submitting an appeal does not guarantee a lift of the termination. We will attempt to process your appeal within 48 hours of submitting at which point it will be decided if your termination is lifted or not.
We also hold the right to put your use of any of our services under limitation without prior notice or liability, for any reason. Limitations can be in any form up to complete termination of access. Limitations on the Minecraft server include, but are not limited to, being "jailed", muted, or having specific features taken away from your Minecraft account on the server.
Altitude uses many external services to provide additional services or features for you. Whenever you are using any of these external services you are bound by the respective service's Terms and Condition. Please be aware that Altitude will not be responsible or liable for any damage or loss caused by, or in connection with, the use of any external services. You should always read the Terms and Conditions of any service you use.
Accuracy of Information
All the information on our website and services is published in good faith and is for general information purposes only. Altitude does not make any warranties about the completeness, reliability or accuracy of any information found on our website or services. Any action you take upon the information you find on any of our services is strictly at your own risk. Altitude will not be responsible or liable for any damage or loss caused by, or in connection with, the use of our website or services.
Changes of Terms
Our Terms may change from time to time. We will post any Policy changes on this page. Please check back periodically to view changes to our Terms. By continuing to access or use our website or services after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using our website and services.