Privacy Policy

Last updated: November 29th 2018

Welcome to Altitude! This privacy policy (“Policy”) describes the data practices of the Altitude Community (a group consisting of server owner and staffing team members) and its subsidiaries (collectively “we” , or "Altitude"). This Policy covers the services under our control (collectively "Services"), which includes, but is not limited to, this website and our Minecraft server. Before using our Services please take a moment to read this Privacy Policy. This Privacy Policy outlines what information we collect from you and how we use it. Any use of our Services will constitute your acceptance of this Policy as well as our Terms of Use​. If you do not agree to our Privacy Policy or Terms of Use, please do not use our Services. Thank you!

Information we collect

When you use our Services we may collect PII, DII, and log information about your interactions with our Services as described below.

Personally identifiable information (PII) is information that can be used to identify or contact you online or offline, such as your name, username, Minecraft UUID, address, email, phone number, and payment information. The Services may collect PII when it is provided to us, such as when you use our Services, attempt to contact us, submit an application using one of our forms, or connect with us on social media or one of our partners.

We may also create or collect device-identifiable information (DII), such as cookies, unique device and advertising identifiers, and similar identifiers that are linkable to a browser or device. We may also receive other information during your use of our Services, such as your IP address, user agent, timestamps, precise and imprecise geolocation, sensor data, apps, fonts, battery life information, and screen size.

Our Services also collect information about your use of our Services, including navigation paths, search queries, crashes, timestamps, purchases, clicks and shares, and referral URLs. We may combine this data with PII and DII. We may also partner with third parties that collect additional information or assist us with processing the information we collect – please see their privacy policies for more details and see below for your choices regarding these parties.

How we use information we collect

We use the information we collect from our Services to provide, maintain, protect and improve our Services, to develop new Services and offerings, and to protect us and our users.

PII is primarily used for business purposes, such as for sending you occasional newsletters and updates, responding to inquiries and applications, logins, and providing Services. When you contact us, we may keep a record of your communication as well as the other information provided to us. We may use your email address to inform you about our Services, such as letting you know about changes or improvements.

We share PII with companies, outside organizations, and individuals for limited reasons, outlined below:

  1. With your consent - We will share PII with companies, outside organizations or individuals if we have your consent to do so.
  2. For external processing - We provide PII to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  3. For legal reasons - We will share PII with companies, outside organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.
  4. In case of a sale or asset transfer - If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including PII collected from you through your use of our Services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the Services.
  5. In aggregated form for business purposes - We may share aggregated information and DII with our partners such as businesses we have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our Services.

We use DII to operate our Services and manage user sessions, including analyzing usage of our Services, preventing malicious behavior and fraud, improving the content, to link your identity across devices and browsers in order to provide you with a more seamless experience online, and helping third parties provide relevant advertising and related metrics. We share DII with third parties primarily for advertising and analytics purposes, for external processing, and for security purposes.

Third parties

Altitude uses many external services to provide additional services or features for you. Whenever you are using any of these external services you are bound by the respective service's Privacy Policy. This Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on our Services. Please be aware that Altitude will not be responsible or liable for the collection of any information by these external services or their use of any information collected. You should always read the Privacy Policy of any service you use.

​We may use third parties, such as Google, to help offer you more tailored ads and better Services, such as obtaining analytics about the users of our site and to help tailor advertising to your preferences. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting You may also be able to opt-out of some third-party vendors individually by visiting

​Please note that any use of the Minecraft game and launcher is governed by Mojang's Privacy Policy. Therefore, by visiting our Minecraft server, you consent to Mojang's Privacy Policy and Terms of Use. To see Mojang's Privacy Policy please visit their website at​.

Children under 13

We do not knowingly collect personally identifying information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through and of our services. Never share your name, address, or any other personal information on our Minecraft server, forums, or any of our other services. Always ask a parent or legal guardian to donate for you if you wish to donate to Altitude.

If you are the parent or guardian of a child under the age of 13 and have a concern regarding your child’s information on our Services, please contact us at

Managing your information

If you believe we have information that needs to be removed, or would like to know what information we've collected from you, you may contact us at We will work with you to ensure your privacy is protected. In some cases, we may keep PII for legitimate business or legal purposes.

Changes to this policy

Our Privacy Policy may change from time to time. We will post any Policy changes on this page. Please check back periodically to view changes to our privacy policy. By continuing to access or use our website or services after any revisions become effective, you agree to be bound by the revised Policy. If you do not agree to the new Policy, please stop using our website and services.

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