Last updated: November 29th 2018
Information we collect
When you use our Services we may collect PII, DII, and log information about your interactions with our Services as described below.
Personally identifiable information (PII) is information that can be used to identify or contact you online or offline, such as your name, username, Minecraft UUID, address, email, phone number, and payment information. The Services may collect PII when it is provided to us, such as when you use our Services, attempt to contact us, submit an application using one of our forms, or connect with us on social media or one of our partners.
We may also create or collect device-identifiable information (DII), such as cookies, unique device and advertising identifiers, and similar identifiers that are linkable to a browser or device. We may also receive other information during your use of our Services, such as your IP address, user agent, timestamps, precise and imprecise geolocation, sensor data, apps, fonts, battery life information, and screen size.
Our Services also collect information about your use of our Services, including navigation paths, search queries, crashes, timestamps, purchases, clicks and shares, and referral URLs. We may combine this data with PII and DII. We may also partner with third parties that collect additional information or assist us with processing the information we collect – please see their privacy policies for more details and see below for your choices regarding these parties.
How we use information we collect
We use the information we collect from our Services to provide, maintain, protect and improve our Services, to develop new Services and offerings, and to protect us and our users.
PII is primarily used for business purposes, such as for sending you occasional newsletters and updates, responding to inquiries and applications, logins, and providing Services. When you contact us, we may keep a record of your communication as well as the other information provided to us. We may use your email address to inform you about our Services, such as letting you know about changes or improvements.
We share PII with companies, outside organizations, and individuals for limited reasons, outlined below:
- With your consent - We will share PII with companies, outside organizations or individuals if we have your consent to do so.
- For legal reasons - We will share PII with companies, outside organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.
- In case of a sale or asset transfer - If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including PII collected from you through your use of our Services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the Services.
- In aggregated form for business purposes - We may share aggregated information and DII with our partners such as businesses we have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our Services.
We use DII to operate our Services and manage user sessions, including analyzing usage of our Services, preventing malicious behavior and fraud, improving the content, to link your identity across devices and browsers in order to provide you with a more seamless experience online, and helping third parties provide relevant advertising and related metrics. We share DII with third parties primarily for advertising and analytics purposes, for external processing, and for security purposes.
We may use third parties, such as Google, to help offer you more tailored ads and better Services, such as obtaining analytics about the users of our site and to help tailor advertising to your preferences. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting www.google.com/settings/ads. You may also be able to opt-out of some third-party vendors individually by visiting www.aboutads.info
Children under 13
We do not knowingly collect personally identifying information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through and of our services. Never share your name, address, or any other personal information on our Minecraft server, forums, or any of our other services. Always ask a parent or legal guardian to donate for you if you wish to donate to Altitude.
If you are the parent or guardian of a child under the age of 13 and have a concern regarding your child’s information on our Services, please contact us at alttd.com/contact.
Managing your information
If you believe we have information that needs to be removed, or would like to know what information we've collected from you, you may contact us at alttd.com/contact. We will work with you to ensure your privacy is protected. In some cases, we may keep PII for legitimate business or legal purposes.
Changes to this policy