After 4 and 1/2 years of running Altitude, I think it’s time for me to step down as owner. I’ve enjoyed every opportunity this has provided, all of the friendships I’ve made, and all of the support I’ve received. It’s a very difficult decision to make, but it is time for me to focus on other things in life and give someone else the opportunity to enjoy the owner position as much as I have. Congratulations Teriuihi on becoming owner of Altitude, I know you’ll do great!
Some of you are already familiar with how our server is set up, but let me give the rest of you a bit of info: We rent two dedicated servers and a virtual server from OVH, all hosted in Canada. The virtual server hosts our website as well as Waterfall/Bungeecord, which is a proxy for Minecraft servers. This proxy allows you to connect to all of our different servers while logged into each other (without this proxy, /server wouldn’t work). Then all of our Minecraft servers (Atoll, Meadow, Summit, Valley, Creative, Events, and Lobby) get split up among the two dedicated servers. This setup allows us to support everyone who wants to play. If we only had one server trying to host everything, the CPU would be overloaded.
Up until today, the proxy was running on a virtual server that had 2 cores @ 2Ghz and 100Mbps of network bandwidth. We weren’t sure at first if this would be enough, but over the last 5 months it has held up pretty well! Unfortunately, starting this week, every player online started experiencing very bad pings and seemingly random times. We noticed that during these times that CPU load jumped as much as 400%! We aren’t sure if this is a 1.14.x issue, but that’s a potential suspect.
Since this issue was happening pretty frequently, and we didn’t want to drop support for 1.14.x clients, we decided to upgrade our proxy hardware! We’ve moved the website and proxy to a brand new virtual server with 4 cores @ 2.3Ghz and 500Mbps of network bandwidth. So far, things appear to be running very well – CPU load average is about 1/2 of what we were seeing on the old hardware.
We are hoping that this will clear up that ping spike issue, and also provide a better experience overall for our players. Since this is a major change, there may be bugs over the next couple of weeks that we didn’t catch at first, so please bear in mind reboots may be more frequent than normal.
Hi all. In case it wasn’t clear already, I’m making this official announcement to state we ARE waiting for 1.14.2. I apologize for the late announcement, I’ve been a bit busy.
Again, even after 1.14.2 is released, there is NO guarantee we will update – it all depends on how stable and efficient Minecraft is after it is released. We need to be able to run a server that will not have major bugs, will not crash, and can support at least 50 people on at once. I really want to update, but we will need to wait until those criteria are met.
Thanks for your understanding!
Our Patron members are huge supporters of the Altitude server. Their automatic monthly donations provide stable and predictable income for the server that allows us to rest a little easier knowing that we will have the funds necessary to keep Altitude open every month.
Finding a good way to thank our Patrons has always been tough, though! We don’t have many in-game perks to offer players. So, today, I am excited to tell our Patrons that their names are now shown on the homepage of our website as well as the Patron page on our donation store!
Thank you to all of our Patrons: Skizator, KushPinata, astrayalien, Codyc1, darkdeath29, Jim_was_here, sillygoatj, ChaoticNerd, ScorpionAC582, Thorny_, Darkmeyr, Rabbacake, Flamed_, tale_zero, and ThatCatGirl.
On May 9th 2019, Paypal changed their policy so that sellers do not get refunded the transaction fees if they issue a refund. You can read the official notice of this change here: https://www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full. For this reason, we no longer offer refunds on Paypal transactions. This new policy is in effect starting today, May 12th 2019.
We have offered an alternative payment gateway for over a year now called “Stripe“. It has proven to be a trustworthy and reliable gateway for payment processing. We will continue to honor our old return policy on all Stripe transactions, and we strongly encourage users to use Stripe at checkout instead of Paypal! If you would like to read our return policy you may do so at https://alttd.com/tems
Starting today, all survival servers will store votes in a shared SQL database. This way, if you have votes spread across multiple servers, the network will still be able to give you your daily and weekly voting rewards. Whichever server you are on when you send your last vote (5th vote for daily rewards, 36th vote for weekly rewards) will give you your reward.
I.E. If you vote 4 times on Valley and then go to Meadow and vote 1 more time, Meadow will give you a daily crate key for voting 5 times.
Please note: The rewards (vote crates) are still specific to each server (if you get a key on one server, it won’t show up on another – it must be used on the server you received it on).
Also, the SQL database does not have any of the old data, so any current streaks will be reset. You can request a staff member to manually give you a key today or tomorrow if you should have received one.
Since we are not updating yet, I want to give you all new land to explore/mine/whatever else you do. So, I’ve extended all of the servers’ worldborders by 1,000 blocks in all directions (Old border: +/-10,000 New border: +/-11,000). That’s almost 25% more land!
The extended worldborder is already active, enjoy!
Good morning everyone!
I’d like to give you all a bit of an update regarding 1.14.x on Altitude. We DO want to update to 1.14.x – we’ve always run the latest version of Minecraft on our server, going all the way back to 1.8.3 (here is our first trailer: https://youtu.be/5Hx-zjJe0Dw). However, it is clear that 1.14 has some major issues that Mojang needs to resolve including poor performance, chunks failing to load, and lighting glitches. Dinnerbone has tweeted that 1.14.1 should be released “soon” to fix these issues (https://twitter.com/Dinnerbone/status/1121807490235211776).
Due to these issues, we will be waiting until at least 1.14.1 before updating our server. We cannot risk running a version that will reduce the number of players we can support, or introduce bugs that will ruin everyone’s experience on our servers.
Please note that this does NOT mean we will be updating once 1.14.1 is released. It is possible that 1.14.1 will still contain bugs or performance issues that prevent us from updating. We also do NOT know how we will update – I know some people are concerned about whether the world will be replaced and the answer is: I do not know. I cannot decide how we will update our world until everything else is working – there are many things still being worked on that could affect our options. Right now, 1.14 isn’t even working correctly with native 1.14 worlds, so don’t worry about it and just enjoy the server as is.
Players are not getting their money from chest shops while they are offline. We are aware of this issue and working on fixing with the help of the developer. If you are worried about losing money, you can block access to the sign while you are offline. We will let you know as soon as the issue is resolved.
We are still experimenting with 1.14 to see how it performs and make sure all of our plugins are compatible. So far, we have not made any decisions on what our plan is for 1.14. Many of our plugins are not compatible yet, and performance and stability are still uncertain. We cannot decide what we are going to do until we know for sure whether a 1.14 server can run stable, support more than 50 on at once, and have all the features that we currently offer.
We will make an announcement once we know what we are going to do. Until then, please do not ask about 1.14 – if we haven’t made an announcement then we have nothing to share – and continue to enjoy 1.13.2!