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Server Crash July 17th 10:30AM EST

Server Crash July 17th 10:30AM EST

July 17, 2018 Teriuihi

The server ran out of disk space this morning during a routine backup, resulting in the server no longer being able to write to any files and crashing. The cause of this issue was a new backup script, that was written a few days ago to fix some lag during backups, failing to delete pending-backups after they are offloaded to the backup server. We’ve fixed the script, however this event has corrupted some data on the server and we are looking into options to restore the corrupted data.

11:28AM EST: The server is now back online, sorry about the downtime! If you notice anything unusual please report it to support@alttd.com or on Discord!

10:38AM EST: The most recent backup that is safe to restore from was last night at 11:00PM EST. Anything between now and then will be lost. We are working on restoring from that backup now


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